Category: Carpet Cleaning

Thanks Ken

Hello Ken,

Just wanted to say thank you for doing such a great job at our house, it’s so refreshing to find someone who takes such pride in their work with obvious great results, so we would have no hesitation in recommending you to friends and family (and anyone else who asked) worth every penny. Once again thank you.

Kind regards
Mr and Mrs Bramwell

“As Seen On TV”

There has been a lot of “buzz” both from customers and within our industry following an item on BBC’s Watchdog in their Rogue Trader section.

The BBC featured a company called  Enterprise Cleaning Services UK Limited from Wimborne in Dorset. It would appear that this company would “bait” a customer with a very attractive and unbelievably low price of £8.99 to clean two rooms of carpet. Upon arrival, the technician would inform the customer that the £8.99 service was merely a “maintenance” clean and would be ineffective on their carpet. A thorough deep clean was then offered at vastly inflated prices, often running into several hundred pounds.

At Ken Wainwright Of Alvechurch, our business ethics do not allow for this type of practice. Our various  KenDry carpet and upholstery cleaning systems are completed in their entirety to the highest standard. We charge one price for each carpet, or suite/chair, and, if required, one price for the application of Stainguard/Enviroshield.  We do not compromise on standards and we don’t compromise on value.

To add insult to injury, the Rogue Trader featured didn’t even vacuum the carpet first!  This is an essential part of the cleaning process as any dry soil such as sand, grit, hair etc. in the carpet would be turned into wet mud as soon as water hit the carpet. Vacuuming with a good quality upright vacuum cleaner is an essential process in the cleaning of your valuable carpets. See my blog KenDry Vacuuming Tips.

Safe and happy cleaning.

Ken Wainwright

Carpets Or Wooden Floors?

Carpets or wooden floors?

There has been a trend in recent years to remove carpets from the home and to install wooden and laminated floors. Some do this for aesthetic reasons, but quite often, there is a perception that carpets are a less healthy option than wood or laminate floors. I will try to illustrate the latest thinking in these matters.

Is a hard floor surface more hygienic than a carpet? Hand on heart, I must say yes. Any hard surface has the potential to be a much more hygienic option. However, there is a big BUT. In most homes, the largest everyday health hazard comes from poor Indoor Air Quality (IAQ). People most at risk of illness from poor IAQ are those with respiratory problems. For example, Asthmatics.

With any hard floor surface, it is not unusual to dry sweep a couple or more times a day and perhaps damp mop too. Each time, a considerable amount of dust, hair and other fibres will be removed. Even in a closed room, the smallest of movements by the occupants, or even different air temperatures within the room from, say, sunlight or a central heating radiator, will cause these minute dust particles to become airborne and float around the room. These particles are then easily breathed in by all, and sensitive people will suffer.

Carpets can help to improve IAQ. Although carpets have the potential to absorb much larger amounts of dust and soil than hard surfaces, they are also very efficient at retaining these soils. It is therefore more difficult for the dust to become airborne. Think of your carpet as a filter.

Your daily housekeeping is much simpler with carpets. Most allergens are retained in the carpet, awaiting their removal at your leisure. Even a few days worth of accumulated dust is hidden from view, unlike wooden floors. Just vacuum the carpet. Much quicker and easier than dry and damp mopping. Please read my blog entry KenDry Vacuuming Tips.

If you do have people in your home who are sensitive to these airborne allergens, we at KenDry recommend the following precautions to be taken when vacuuming the carpets and other soft furnishings.
• Use a vacuum cleaner with a HEPA filter
• Keep all filters and bags clean
• Open windows in the rooms being cleaned
• On completion, close off the room, but leave the window open for at least 20 minutes
• Keep sensitive people away from the room(s) for at least 20 minutes after cleaning has been completed
• Wear a simple dust mask if you are a sensitive person who cleans
• Have your carpets professionally cleaned at least once a year

Professional cleaning of your carpets, especially the KenDry Deep Cleaning Rinse/Extraction process will decimate the allergen population in your carpets and upholstery, bringing a source of relief to those sensitive to these allergens.

There is evidence from Sweden that over a ten year period, after they too had a fashion trend away from carpets to hard floors, the number of asthmatics during this time increased by something like 300%

Carpets are also wonderful insulators not only of heat, but of sound too.

A spillage on a carpet, whilst it is unsightly, can be quickly rectified
with prompt and correct first aid treatment The same spillage on a wooden or laminated floor becomes a serious slip hazard. The consequences may be dire!

Have you ever noticed that offices nearly always have carpets? A primary reason is to help with dust control for the sensitive computers.

In conclusion, my advice for those affected by IAQ issues is to keep carpets, and maintain them correctly.

Safe and happy cleaning

KenDry Vacuuming Tips

Maintaining your carpets to a high standard between periodical, professional cleans is essential to their long and useful life expectancy. Typically, the most underestimated procedure is vacuuming.

Most carpet manufacturers will recommend a good quality upright style machine with a powered beater/brush bar, to be used on all carpets except wool loop and wool shagpile. For these two types, a pure suction (cylinder) machine is preferred.

When using an upright machine, people tend to move them back and forth quite quickly. This is fine for a quick, daily “litter pick” type of clean, but KenDry recommend that once a week, a more thorough process is used.

To remove much of the deeper down, impacted soil, the whole process should be performed more slowly. A steady pass forwards with the machine, then a slower return along the same area will produce the best results. In high use, turning and areas close to seating, it can be executed in an East-West direction followed by North South. For all other areas, just a North South pass one week, then East-West the next week.

Vacuuming a contract quality carpet

Finish the job off by attaching the long crevice tool to your vacuum hose and clean out the accumulated hair, dust etc. along the skirting boards and around door frames etc.

To use a pure suction vacuum on the more delicate wool loop and shag pile carpets, keep the brushes retracted and physically “work” the wand to provide the safe pile agitation to release the impacted soil.

With correct and regular vacuuming, dry particulate soil in your carpets will be kept to a minimum, the pile flattening that naturally occurs with most carpets will be slowed down and your carpets will look fresher and cleaner for longer.

Safe and happy cleaning 🙂